Claim on the spot
For service providers that provide HICAPS or iSOFT facilities, just present your membership card for your benefit to be automatically deducted from the bill. Remember, if you’re visiting one of our Choice Network providers, there may be no out-of-pocket expenses to pay.
Claim directly from the member centre or mobile app. Members who claim online typically receive benefits within 1-2 business days.
Enter the provider number and choose service type
Confirm payment details so we know where to send the money
Enter claim details and review benefit amount
Once assessed, you’ll receive remittance confirmation
- Dietary services
- Health care aids
- Occupational Therapy
- Osteopathy services
- Speech therapy
- Wellness benefits.
Your hospital will bill CBHS Corporate Health directly for everything except any excess that you need to pay (if applicable).
Some doctors who participate in an Access Gap Cover Agreement will also bill CBHS Corporate Health directly.
Otherwise, you should submit your medical claim to Medicare first and complete a Medicare two-way claim form. Medicare will forward your claim to us to process the remaining benefit, where payable.