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  • Individuals
    • Health insurance explained
      • Waiting periods
      • Restricted services
      • Medicare Benefits Schedule
    • Government incentives
      • Age-based discounts
      • Lifetime Health Cover
      • Medicare Levy Surcharge
      • Australian Government Rebate
  • Member health
    • Health & wellbeing
      • About health & wellbeing
      • Healthy living
      • Events and resources
    • Get care
      • About getting care
      • Before you stay in hospital
      • Hospital in the home
      • Recovery & rehabilitation
    • Managing your health
      • Learn about managing your health
      • Services at home
    • Health services
      • Health services A-Z
      • Common procedures
      • Find a service or hospital
  • Tools & support
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      • OPSM
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      • Clearly
      • Eyebenefit
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At CBHS we help you manage your health challenges. We believe in offering you the services, support and tools you need to live your best life.
Our Better Living Programs are available to support eligible members towards a healthier lifestyle. Each Better Living Program is subject to its own eligibility criteria.
Contact us for more information and to confirm your eligibility for a program.

Restricted Services and Exclusions

To ensure fairness and give members more choice, the products we offer vary in the benefits payable. There are three major categories of services in private health insurance: covered, restricted, or excluded.

Restricted Services

Covered services are self-explanatory and relate to what is listed as covered on your hospital cover.

Restricted services are treatments or services that attract only partial benefits, which means you will only be partially covered for these items or services in a private hospital. As such, with restricted services you may have to pay significant out-of-pocket expenses.

Excluded services are treatments or services that do not attract any benefits from CBHS Corporate Health. As such, with excluded services you will have to pay significant out-of-pocket expenses for hospital and medical treatment or services.

Understanding which services are restricted and excluded in your cover can help you plan more effectively for a hospital stay or medical treatment. It enables you to choose the right hospital so that you can minimise your out-of-pocket expenses and be fully aware of the cost of your hospital stay.

More information

If you have any questions about your tax statement you can contact our Member Services team on 1300 586 462, or email help@cbhscorp.com.au. We’re available Monday to Friday, 8am-7pm (AEST).

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The CBHS Group acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we gather, live and work. We pay our respect to First Nations peoples and their Elders, past and present.

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