Become a recognised provider

Ensure your clients can claim a rebate by becoming a recognised provider.

CBHS Corporate Health can only pay benefits for services provided by recognised providers: 

  • Providers registered with Medicare Australia 
  • Providers registered with Australian Health Practitioner Regulation Agency 
  • Complementary and alternative therapy associations 

Recognised Provider

Providers registered with Medicare Australia

If you are a provider registered with Medicare Australia for services that are payable under CBHS Corporate Health’s Extras cover, you are considered a recognised provider by CBHS Corporate Health.

There is no requirement for you to make a separate application for provider recognition. The services that are payable under our Extras cover products include: audiologist, chiropractor, dental prosthetist, dentist, dietitian, exercise physiologist, occupational therapist, optometrist, osteopath, physiotherapist, podiatrist, psychologist and speech pathologist. 

Providers registered with the Australian Health Practitioner Regulation Agency

If you are a provider who is registered with the Australian Health Practitioner Regulation Agency (AHPRA) for services that are payable under CBHS Corporate Health’s Extras cover, you are considered a recognised provider by CBHS Corporate Health. 

There is no requirement for you to make a separate application for provider recognition. Services that are payable under our Extras cover products under this category: acupuncture and Chinese herbal medicine. 

Complementary and alternative therapy providers

CBHS Corporate Health recognises many complementary and alternative therapy associations and boards as either meeting or exceeding CBHS Corporate Health’s criteria for recognised providers.

Providers that belong to associations and/or boards that meet CBHS Corporate Health’s criteria are deemed to be recognised providers.

CBHS Corporate Health provider recognition criteria

CBHS Corporate Health requires that providers meet the provider recognition criteria. The provider recognition criteria includes: 

  • Relevant qualifications for the service provided 
  • Current Professional Indemnity Insurance Certificate of Currency 
  • Current Senior First Aid Certificate
  • Rule 10 of the Private Health Insurance (Accreditation) Rules 2011 applies to complementary or alternative providers, find out more information here.  

Provider recognition and other services 

The following services are outside the scope of Rule 10 of the Private Health Insurance (Accreditation) Rules 2011 but must meet CBHS Corporate Health’s Recognition Criteria for benefits to be payable: dental hygienist, dental technician, diabetes educator, lactation consultant, optical dispenser, orthotist and orthoptist. 

Disclaimer: As an insurer, we do not recommend practitioners to members and we do not participate in the clinical relationship between member and provider. CBHS Corporate Health is not responsible for clinical outcomes for services provided or not provided by recognised providers. The extent of CBHS Corporate Health’s responsibility, as a health insurer, is to decide whether to pay or not to pay Fund benefits. In doing so, we act in accordance with the CBHS Corporate Health Benefit Fund Rules and the applicable Government regulations. 

We’re here to help

If you wish to find out about the process of becoming a recognised provider with CBHS Corporate Health, contact our Member Care team via phone 1300 586 462 or email help@cbhscorp.com.au.